Fundraising Page FAQ

How do I start a fundraising page?
Once you register online, a link will be sent to your email with directions on how to start your fundraising page.

I forgot my Username and Password.
Your user name and password were sent to you in your registration confirmation email.

How do I change my Username and/or Password or make modifications to my information?
Login to the site and go to the 'my account' button on your account homepage. From there select 'edit my information' to edit your registration or change participation type.

Why isn't my money on my fundraising page?
If it has been 7 business days since you mailed your checks and you still do not see the funds attributed to your fundraising totals, please contact the Special Events Department at or 415-476-6400. For verification we will need the donor's full name, check number and amount.

There is something wrong with my fundraising page. How do I fix it?
Go to 'edit your page' within your account to make any changes to your fundraising page or personal information. If you are having trouble editing your fundraising page, please contact us at

Still have questions? Please contact us at or (415) 536-9408